What We Do
Online Help Desk — campsupport@burningman.org
Anyone can email us about their questions, challenges, ideas, etc. Our experienced team of camp leaders will help however we can, including but limited to:- directly answer your question
- link you to a resource
- connect you with someone from another camp who went through a similar challenge
- direct you to a distributed social network so you can get multiple answers to your question
On-Playa Help Desk (Located at Placement Headquarters)
Beginning during Build Week, we transition our online help desk to the playa with in-person assistance for camp leaders. Whether it’s finding another camp that might help you solve a problem, challenges with OSS or other departments, or you just need a sympathetic ear – we’re here to help! The Placement Office is located at Esplanade & 5:45.Online Resources
- Camp Resource Guide: This online guide covers many topics
- Burning Man Hive: A space for individuals inspired by Burning Man culture to learn, share, and connect
- Theme Camp Archive: Searchable index of listed camps over the years
Camp Advisory & Mentorship Program (CAMP)
The Camp Advisory & Mentorship Program matches camps and their leads with experienced peer camp leaders who mentor and advise them. It’s great for both new and experienced camps and camp leaders. CAMP is here to help with things like:- organizing and leading a great camp
- figuring out participation forms
- increasing or improving your camp’s interactivity
- improving your camp’s infrastructure
- improving camper participation levels
- acculturating new campmates to the 10 Principles
- working on camp growing pains
Camp Symposium
The Camp Symposium is an annual event where camp leaders convene for programming, panels, breakout sessions, knowledge sharing, and connection with our amazing community. Previous Symposium content can be found on Burning Man Project’s YouTube channel.
Campfire Talks
Campfire Talks offer the opportunity to listen, share, learn, and connect with the Black Rock City camp community. Every month, Campfire Talks invites experienced camp organizers to join a virtual panel and share ideas on timely, relevant, and thought-provoking topics to help camps and campers thrive, survive, and revive. Participants are encouraged to add to the discussion with their burning questions, personal stories, and respond to others with insight from their own experiences. Cozy up to the virtual campfire and connect with your community at Campfire Talks! Watch past Campfire Talks here.
Burner Network
Burner Network is a testbed for new Camp Support projects that minimizes the need for scarce Burning Man Project tech and admin resources. It is housed in a separate 501(c)(3) nonprofit organization with its own volunteer-run website. Burner Network currently has four key initiatives:- Camp Honoraria Program — provides grants for theme camps and mutant vehicles
- Fiscal Sponsorship Program — allows camps to collect tax-deductible donations without administrative burden of running their own 501(c)(3) nonprofit organization
- Burner Mapping Project — publishes a worldwide map of Burning Man theme camps, projects, and resources
- Burner Network Discord — offers a place for theme camp organizers and camps to connect, gather, and share knowledge outside of Facebook